Because talking helps                          

You can contact Cheltenham Samaritans in complete confidence in the following ways:

By Phone

You can phone on 01242 515 777 or on 08457 90 90 90* day or night, throughout the year.

* You are advised to check costs with your telephone service provider. The calls are charged according to your particular tariff, and if the cost is an issue we can call you back. If you wish us to call you back you will have to give us your number, as we have no '1471' facility or caller display so as to maintain your anonymity.

By SMS Text

If you're unable to talk to Samaritans for any reason then why not text us. We offer a 24 hour text service and aim to reply to your texts within 30 minutes.

Text us on 07725 90 90 90.

Texts to Samaritans are charged at your normal rate for SMS text messages and will be included in any bundled text packages.

By email

We recognize that some people might find it easier or may need time and space to find a way through emotional distress by communicating via email.

email us at jo@samaritans.org

Your e-mail will be answered by the first branch available when it comes to the front of the queue. We aim to answer all emails within 24 hours and you will normally get a reply much sooner.

In Person

Cheltenham Samaritans offers a drop-in service, between 8am and 10pm, for people who want to speak to one of its volunteers face to face in a quiet, private space in its branch. The branch is situated at:

Victoria House
Back Albert Place
Cheltenham
GL52 2HN

Our branch is clearly signposted and situated near to the intersection with Selkirk Street. Please note that there is no access for vehicles from Prestbury Road and there is limited car parking in Back Albert Place. It is usually possible to park a car in Pittville Circus. We have ramped access and an adapted toilet for the use of disabled visitors.

No appointment is necessary but we may not always be able to see you straight away - for instance if none of our volunteers is free when you come to the door. Therefore, if you have to make a special journey it may be worthwhile telephoning us first (01242 515 777) - please check you are through to Cheltenham branch as calls get diverted to other branches when we are busy.

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By Letter

If you are in crisis and prefer to write, you can write to Samaritans at:

Chris
PO Box 9090
Stirling
FK8 2SA

Every letter goes to a volunteer who will write back to you within a few days.

                         .....   we're here to listen.